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Graphic Designer Desk


At Genoco PC, we want to give our customers the best shopping experience. That’s why we believe our store policies should be fair, clear and transparent. Read about them below, and contact us with questions.


How It Works


Updated: Jan 09, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not satisfied for any reason, you may return it to us for refund or an exchange. Please refer below for more information on our return policy.



All returns must be postmarked within (3) days from date of purchase/collection. All returned items must be in a new/sealed original box.



To return an item, please contact us on whatsApp to arrange a self drop-off at our office. Please send us your proof of purchase.

If pick-up from us is necessary, please note that there will be a charge of $10.



After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least (3) days from the date of receipt of your item to process your return or exchange, during this process, updates will be sent to you via WhatsApp.



The following items cannot be returned or exchanged:

1. Open or unsealed parts.

2. Self induce damage or burnt components.


For defective or dead on arrival(DOA), please contact us immediately for a refund or exchange.



If you have any questions concerning our return policy, please contact us at 

+65 92729785

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